Recruiter Guy Offers Tips: The Follow Shift Interview – How to Prepare & Engage

Recruiter Guy Offers Tips: The Follow Shift Interview – How to Prepare & Engage

by | Dec 12, 2024 | Fun Facts, Hospitality Industry, Job Interview Tips, Recruiters, Restaurants, Service

When I was a manager running a restaurant in Dallas, my Vice President of Operations decided to add the follow shift to the interview process – My first experience was amazing – I could not believe what I learned spending 4 hours with a young man that wanted to work for us. Walking through the restaurant talking about operations and meeting the staff was so much more informative than sitting across a desk from each other asking questions in a robotic fashion – after my first follow shift I was hooked -and could...

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Grow Your Sales With Excellent Service

Grow Your Sales With Excellent Service

by | Jan 17, 2020 | Hospitality Industry, Restaurants, Service

Good Service is a Skill by Bryan Barbeau – DFW Office Find Bryan on LinkedIn As a restaurant professional and someone who eats out often, I’ve noticed a disturbing trend in the industry. I’m sure you’ve seen the same thing, and I bet it’s annoyed you just as it has me. That observation? Service is horrible most places you go. Smaller restaurants with a few units seem to suffer the most, though certainly they aren’t the only ones who need to polish this facet of operations. I recently went to a wonderful Pho...

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How Much Could You Really Lose by Making One Bad Hire?

How Much Could You Really Lose by Making One Bad Hire?

by | Dec 18, 2019 | Hospitality Industry, Manager Tips

We all know that it’s important to hire the right people to keep costs down. Today, we’re going to dive deep into these costs and resurface with a terrifying prospect. CareerBuilder.com conducted a survey in 2017 that showed the average cost of one bad hire is nearly $15,000; average cost of losing a good hire is nearly $30,000. Source: http://press.careerbuilder.com/2017-12-07-Nearly-Three-in-Four-Employers-Affected-by-a-Bad-Hire-According-to-a-Recent-CareerBuilder-Survey The Costs To Consider Wasted payroll and...

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The Best Hospitality Managers Have These Three Qualifications You Might Not Expect

The Best Hospitality Managers Have These Three Qualifications You Might Not Expect

by | Nov 15, 2019 | Hospitality Industry, Manager Tips

1) Quickbooks Expertise A hospitality manager must constantly be aware of the money and resources coming in and going out of their business. QuickBooks is accounting software used to keep track of daily transactions and manage sales and expenses. From invoicing to bill paying – Quickbooks is essential to running a business. While many of you may be questioning why understanding a financial software would be essential for a great hospitality manager – consider what the experience of learning the software means for...

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