Restaurant Manager

JOB SUMMARY AND PURPOSE: El Chico Managers have the responsibility for the successful operation of
the restaurant. They must exhibit a balanced approach to developing the business by effectively managing
people, quality of operations, and profitability.
JOB DUTIES AND RESPONSIBILITIES:
• Ensure high quality of operations by adhering to company standards including preparation/service
procedures, health, safety, and sanitation standards.
• Maintain effective staffing levels through effective management of employee retention and recruitment.
• Identify performance problems and developing and implementing a plan of action to correct the problem.
• Effectively handle all guest complaints and crisis situations.
• Operating within established P&L budgets to meet or exceed the plan.
• Ensuring the timely and accurate completion of all administrative tasks.
• Maintaining all assets of the company through an effective repair and maintenance program.
• Actively participate in the community to increase sales and enhance awareness of the restaurant.
PERFORMANCE CATEGORIES AND STANDARDS:
• Recognize 20 regular customers by name.
• Manage all areas of the restaurant by circulating through each area regularly throughout each shift.
• Utilize shift meetings and managers log as communication tools.
• Actively training and developing associates as well as participating in personal development.
• Set the pace of the restaurant.
EDUCATION / EXPERIENCE:
• Preferred Experience: 2 to 5 years restaurant management
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stands for the entire shift with significant movement required throughout the shift. Walking, bending, stooping,
turning, twisting the upper body and lifting objects up to 50 pounds. Good control over motor skills. Able to
grasp and handle very hot plates loaded with food products.